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  • Session 1: Case Management Fundamentals: Homeless Response System Overview & Requirements

    Virtual

    This session will provide an overview of the different components of Rhode Island's Homeless Response System and the requirements of each component. Components covered will include regional access points, street outreach, emergency shelter, rapid rehousing, and permanent supportive housing. Learning Objectives 1. Participants understand basics of homeless response system design - CES, HMIS, crisis services, […]

  • Session 2: Case Management Fundamentals: Intake, Assessment, and Housing Plans

    Virtual

    This session will provide an overview of the process of supporting a client from start to finish. The overview will start with client identification and go through intake, assessment, crisis response, service planning, documentation, evaluation, and housing plan development. Learning Objectives 1. Participants understand strategies for engagement, intake, assessment, and housing planning using trauma-responsive strategies. […]

  • Session 3: Case Management Fundamentals: Client Centered Practices & Trauma Responsive

    Virtual

    This session will cover the core tenets of client engagement with a focus on maintaining ethical boundaries, holding confidentiality, avoiding conflicts of interest, and respecting client choice in service delivery. It will also cover the impact of trauma within the context of homelessness and provide strategies for establishing relationships that prioritize creating psychological safety for […]

  • Session 4: Case Management Fundamentals: Housing Focused Practices

    Virtual

    This session provides an in-depth overview of evidence-based techniques for engaging and enrolling individuals in crisis shelter and rehousing interventions without imposing preconditions for eligibility. The training covers core principles of Critical Time Intervention (CTI), housing-focused practices, and the use of housing as a stabilization platform for addressing mental health and substance use disorders. Participants […]

  • Session 6: In Person Workshop: Applying Concepts in Practice

    Warwick Public Library 600 Sandy Lane, Warwick, United States

    This session will summarize concepts and techniques presented in Sessions 1 – 5 and offer opportunities to practice skills and apply concepts in a workshop setting. Learning Objectives 1. Participants […]

  • Session 10: Housing Stability & Eviction Prevention: Tools and Strategies to Promote Housing Stability

    Virtual

    This follow-up training moves beyond crisis prevention to focus on the long-term "maintenance phase" of housing stability, providing case managers with a framework for sustainable tenancy. While initial support often focuses on stabilization, this session introduces advanced tools to foster client autonomy and social integration, which are critical to maintaining long-term housing stability. Case managers […]