This session will provide an overview of the different components of Rhode Island's Homeless Response System and the requirements of each component. Components covered will include regional access points, street […]
This session will provide an overview of the process of supporting a client from start to finish. The overview will start with client identification and go through intake, assessment, crisis response, service planning, documentation, evaluation, and housing plan development. Learning Objectives 1. Participants understand strategies for engagement, intake, assessment, and housing planning using trauma-responsive strategies. […]
This session will cover the core tenets of client engagement with a focus on maintaining ethical boundaries, holding confidentiality, avoiding conflicts of interest, and respecting client choice in service delivery. It will also cover the impact of trauma within the context of homelessness and provide strategies for establishing relationships that prioritize creating psychological safety for […]
This session provides an in-depth overview of evidence-based techniques for engaging and enrolling individuals in crisis shelter and rehousing interventions without imposing preconditions for eligibility. The training covers core principles of Critical Time Intervention (CTI), housing-focused practices, and the use of housing as a stabilization platform for addressing mental health and substance use disorders. Participants […]
This session focuses on effective engagement strategies and client-centered service delivery within settings where individuals may be unlikely to initiate or sustain engagement without intentional support. Participants will learn practical approaches for building rapport, maintaining meaningful connection, and promoting sustained participation in services. The training incorporates Motivational Interviewing techniques to help staff identify client goals, […]
This session will summarize concepts and techniques presented in Sessions 1 – 5 and offer opportunities to practice skills and apply concepts in a workshop setting. Learning Objectives 1. Participants […]
This session provides an overview of the unique needs, considerations, and available resources for key subpopulations experiencing homelessness, including Youth and Young Adults, survivors of Domestic Violence, Veterans, and older […]
This session will provide guidance on tailoring approaches and services for people with severe, persistent, untreated mental illness, active and untreated substance use disorders, and co-occurring chronic health conditions requiring […]
This training equips case managers with the specialized skills needed to stabilize individuals transitioning from homelessness into permanent housing during the critical first few months. Participants will explore the psychological […]
This follow-up training moves beyond crisis prevention to focus on the long-term "maintenance phase" of housing stability, providing case managers with a framework for sustainable tenancy. While initial support often focuses on stabilization, this session introduces advanced tools to foster client autonomy and social integration, which are critical to maintaining long-term housing stability. Case managers […]